Sweat the small stuff I am sick and tired of people saying don’t sweat the small stuff. The small stuff matters. Those little, significant details are why I trust my medical doctor. Those tiny details are what transforms our dinner table during the holidays. Famous brands...

The 80:20 Rule The Pareto Principle was introduced to us by Vilfredo Pareto, an Italian economist, in the 1800’s. Pareto acknowledged a phenomenon within society that he coined the vital few. He noticed a natural division amongst those with money, power and influence (top 20%) in...

As we approach the New Year I would like to share a few thoughts. 2017 was an exceptional year on many levels but it was also a transformative year. For many, there was a cloud of uncertainty and a lingering sense of urgency. The engines of...

Information Warfare Regardless of your perspective on Fake News, there is a problem deciphering what’s real and what is not in this hostile media environment. This is a global issue and the sentiment is fueled by uncertainty in politics and economics. In the dental community, there is...

In the future will cars be more ubiquitous or will there be less of them? There will be a major shift in car manufacturing over the next five to ten years as millennials age. Until we legislate how to regulate driver-less cars, companies like Uber and...

The Perfect Storm In the aftermath of Harvey, Irma and Maria I suspect everyone will expect this blog to be weather-related. I promise that this essay is not about climate change or the death and destruction of raging storms. Instead, my aim is to talk about...

Do you work for a living? Do you feel like the work is getting harder? Have you ever asked yourself these questions and overwhelmingly answered “Yes”? Maybe it is because the work load is more demanding today or the business environment has changed. Are the real-time...

It’s all about People, Processes and a little magic called -  MINDSET! Most people believe that you can have the best team in the business if you choose the right people and have great systems. Many consultants use this approach and they have been correct for...

What matters more – Creativity or analytics? The changes in dentistry and healthcare are creating opportunities and challenges for healthcare givers who market their business. The changes are driven by three variables: movement towards insurance, an industry wide consolidation and the educated dental consumer. In the end,...