30 Mar

Posted at 14:24h in Everything Dental Blog

Temporary Closures The American Dental Association’s declaration to limit patient appointments to emergency care has resulted in dental offices reducing their hours, implementing Tele-Dentistry or voluntarily shutting down their operations. In some areas around the country, dentists who specialize in emergency care, are struggling to provide...

18 Feb

Posted at 19:43h in Everything Dental Blog

Is running a dental office more challenging today than it was for your predecessor? My aunt owned an exclusive personnel agency in NYC during the seventies and eighties. Her successful staffing agency retired early in the nineties. The clientele was a ‘who’s who’ of the Manhattan...

30 Jan

Posted at 18:18h in Everything Dental Blog

Creating Magic  Every now and then we’ll hear something, see something or are exposed to something that is truly magical. When things appear to be magical, it isn’t the result of magic, rather it is the result of creative thinking (innovation), great planning, unusual talent or...

18 Nov

Posted at 08:30h in Everything Dental Blog

Industry Trends and Movements Part 2 of a 2-part series In last month’s blog I highlighted many movements in the dental community. There were just too many to list on a blog, so I decided to make it a two-part series. To see part one, please visit Heknowsdental.com. ...

12 Nov

Posted at 17:12h in Everything Dental Blog

Industry Trends and Movements Part 1 of a 2-part series   There is a significant difference between a Fad, a Trend and a Movement. A Fad is short lived and gains momentum by hype and circumstance. A trend is a slow and steady phenomenon that gains momentum. A...

10 Sep

Posted at 13:03h in Everything Dental Blog

Growth, Leadership and Humility  Growing Solo and multi-site dental practices does not happen without missteps and unforeseen challenges. Growing a business requires investment, good people and patience. A business must grow fast but it cannot grow faster than the team’s ability to adopt and implement new...

25 Jul

Posted at 20:19h in Everything Dental Blog

What’s the buzz behind Formularies, Purchasing Agreements and Buying Clubs? Great pricing is academic to the buying process but it’s not the end all - be all. Many healthcare providers wait for reimbursement from insurance companies and other institutions, so payment terms (monthly billing) can provide...

13 Jun

Posted at 12:49h in Everything Dental Blog

In the dental community it is common to hear someone talk about a patient in insurance terms i.e.: fee for service patient – PPO patient – DMO patient – Medicaid patient etc. Among industry insiders, the predominant patient type that a practice serves conveys the...

09 May

Posted at 13:00h in Everything Dental Blog

A Little Help Goes a Long Way I have amazing clients. Most of them produce more than similar practices of their size (both FFS and PPO) in the same community. I have several clients that are growing rapidly and learning to manage the complications inherent with...

24 Apr

Posted at 16:48h in Everything Dental Blog

Earlier in my career, I was unaware of the complexity in diagnosis and treatment for certain dental procedures. Like most people, my dental experience began and ended in the treatment room. I assumed the heavy lifting was done by the dentist who was drilling away...