Rules to live by for transitioning dentists Industry experts say that dentists aren’t good business people. I strongly disagree with this common assertion. Dentists are human. They excel at what they like and resist what they don’t. In defense of dentists, it is the dental schools...

These topics represent change or movements in our once cottage industry. All of them are having a profound impact on our industry norms. The consolidation is creating massive change and disruption. However, with greater transparancy, multi-specialty and multi-discipline doctor collaboration and digital medical records, we...

The Magic Sauce (Analytics - Cost Containment – Accountability – Training and an Inspired Team) I just attended a wonderful conference on emerging DSO’S (Dental Support/Service Organizations). It was the most interesting event I have attended in years. The focus of the conference was timely, on target...

Risk, Reward and Entrepreneur’s After working with hundreds of clients over the past twenty-five years, I can recognize an entrepreneur from a mile away. Earlier in my career, it never occurred to me that some clients represented a greater opportunity than others. Yes, I knew a...

Dental Practice Classifications and Landscape – 2018 Private Practice - 57% (Solo practices with a maximum of two dentists operating simultaneously) Public Practice - 10% (spurred on by the expansion of community health centers, Medicaid, CHP (child health plus) and other federal and state subsidies. Institutional – 5% DSO/MSO...

You Are Responsible for The Drama We all complain. It doesn’t matter if you’re the owner, manager or an employee, there is always something that we just don’t like to do or don’t understand why we must do it. It’s ironic that most of us are...

We Both Thought the Other Was A dentist An insurance executive was sitting next to me at a dental coding lecture. We both thought the other was a dentist until I asked the speaker a question. After the speaker responded to my medical coding inquiry, the...

Sweat the small stuff I am sick and tired of people saying don’t sweat the small stuff. The small stuff matters. Those little, significant details are why I trust my medical doctor. Those tiny details are what transforms our dinner table during the holidays. Famous brands...

The 80:20 Rule The Pareto Principle was introduced to us by Vilfredo Pareto, an Italian economist, in the 1800’s. Pareto acknowledged a phenomenon within society that he coined the vital few. He noticed a natural division amongst those with money, power and influence (top 20%) in...

As we approach the New Year I would like to share a few thoughts. 2017 was an exceptional year on many levels but it was also a transformative year. For many, there was a cloud of uncertainty and a lingering sense of urgency. The engines of...